Notes from the front lines
Research-backed thinking on AI implementation, design leadership, and the practical realities of making technology work within human systems.
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How many products does Microsoft have named 'Copilot'? I mapped every one
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The Jesusification of AI
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The four modes: a framework for working with AI tools
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Why the 'AI will replace us' narratives (and most AI strategies) are wrong
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Working with AI limitations: A pattern recognition guide for everyone
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The practical 'human in the loop' framework
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Cultural Intelligence and bias in AI models
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AI and critical thinking
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Design methods in the age of AI
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AI development framework, 2019
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The purple vegetable test
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The future of design leadership
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The banking experiences of the future
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Milan AI Festival
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World AI Festival 2025